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The Future of CRM: OpenOffice and MS Office

In today's business landscape, many companies rely heavily on Microsoft Office (MS Office) for their day-to-day operations. As a result, it comes as no surprise that proprietary Customer Relationship Management (CRM) applications are widely used among these organizations. However, with the increasing popularity of open-source alternatives like OpenOffice, it is essential to consider the potential benefits of developing an extension for this platform.

While VTiger may be focusing primarily on developing extensions for MS Office due to its massive user base, it would be wise to keep OpenOffice in mind as well. With the release of OpenOffice 2.0, companies are likely to re-evaluate their software needs and consider whether they truly require MS Office or if OpenOffice can suffice.

The recent partnership between Sun Microsystems (OpenOffice's sponsor) and Google is expected to significantly increase the distribution of OpenOffice. As a result, OpenOffice 2.0 is poised to provide real competition to MS Office. This development has significant implications for companies that are considering adopting a CRM solution.

In light of these advancements, I would like to emphasize the importance of keeping the open-source application OpenOffice in mind when developing extensions for CRM applications. As someone who has previously discussed this topic in another thread on OpenOffice, I believe it is essential to explore the potential benefits of integrating OpenOffice with CRM solutions.

By considering both MS Office and OpenOffice as viable options, VTiger can ensure that its CRM extension is accessible to a broader range of users and organizations. This approach will not only provide customers with more flexibility but also demonstrate the company's commitment to catering to diverse software needs.

Openoffice org plugin